When making appointments at Lotus Holistic Medicine with our practitioners, they set aside time for you to look after your health. As we can be booked up for months our time is valuable and trust you will understand why we have costs involved when cancelling appointments at short notice.

Please note the following:

1. Cancelling within 24 Hours / No Show Fee: will be 50% of the Doctor’s Consult Fee
2. New Patient Cancellation / No Show Fee: will be the $150 deposit taken at the time of booking
3. No new appointments can be made without first paying your outstanding balance.

Please contact us via email or phone if you have any questions regarding this policy.